Hotell: Sugar Palm Grand Hillside - Kata beach, Phuket Thailand
Hotellet Sugar Palm Grand Hillside * ligger i området Kata beach, i Phuket - Thailand. Längst ner på denna sida hittar du tips och råd om att boka boende och hotell i Thailand och Phuket, andvänd gärna bokningslathunden. Har du frågor är du välkommen med dom till oss. Kontakta oss »
Hotell:Sugar Palm Grand Hillside »
Adress: 1 Khoktanod Soi 3 Kata Beach Område: Kata beach, Phuket Frukost ingår:Ja Inkl. skatt:Ja Inkl. servicekostnad:Ja Kostnad:per rum och natt från 266 SEK /rum
Recensioner av tidigare gäster som bott på hotellet
Hotellrecension skriven 2010-06-28 av: Prokopyuk Hur tycker du bokningshanteringen sköttes? Backup without problems! Excellent! Andra kommentarer om hotellet: Excellent hotel. Especially rooms with pool! The next year is bound to visit again
Hotellrecension skriven 2010-06-17 av: Prisana Limbanyen Hur tycker du bokningshanteringen sköttes? Good service. Andra kommentarer om hotellet: I like this hotel.
Hotellrecension skriven 2010-05-12 av: LAU Carol Wai Ha Hur tycker du bokningshanteringen sköttes? The booking service is good that they response so fast. Andra kommentarer om hotellet: We had a pool access room, it s very nice and enjoy staying there for our vacation. Service is good. But not recommended for the elder/childern coz the hotel is located along the hill and feeling exhausted when get back to hotel sometimes. I m not a good climber.. haha
The charge of taxi quoted by hotel is way too high - double the price we got from airport.
Hotellrecension skriven 2010-01-20 av: quek peng chai Hur tycker du bokningshanteringen sköttes? booking is really hastle free. fantastic website with pictures of site as well. well done!!! Andra kommentarer om hotellet: perfect setting, no frills, clean floor, neat set-up and away from all the hustle n bustle of the main street.
Hotellrecension skriven 2009-12-29 av: LITING SHAO Hur tycker du bokningshanteringen sköttes? excellent as always, however we later on discover the rate for Dec 26 is 2900 B on www latestays, for the first time felt quite disappointed on PhuketPortalen.com Andra kommentarer om hotellet: we v spent 3 nights here Dec 19, 20 and 26. first 2 nights cost 2300 B, on 26th for the same room, 7900 B, have to comment it doesn t worth 7900 B at all, but is worth between 1800-2300 B depends on the low/high seasons of course. The room is spacious, clean, modern, severice and breakfast is good, staff are nice, however it is not beach front, have to walk for 5-7 mins. Kata beach, on the other side, is amazingly good, you can even snorkling and see lots of fishes in the rocky side.
Hotellrecension skriven 2009-11-03 av: OOI KOK WEY Hur tycker du bokningshanteringen sköttes? Very convenient, been using it for past few trips to Thailand. Andra kommentarer om hotellet: Hotel is very unique, have to do a lot of climbing though as we stay at the top of the hill. Staff is friendly as well. One complain that there are mosquitoes in the room, but hotel staff did send someone to help us.
Hotellrecension skriven 2009-11-22 av: Daniel Conway/Paveena Ngamsompon Hur tycker du bokningshanteringen sköttes? As always, we had great service and everything was ready for us upon our arrival, even though we were late. Andra kommentarer om hotellet: This was our second stay. Our Third stay will be the very next time we return to Phuket. The service was great, breakfast was very good and the room (poolside) was fantastic. Although the room was at the top of the hill (steep), the hotel provided a cart to transfer us to the top whenever we requested the service. However, I would not recommend if you have small children.
Hotellrecension skriven 2010-01-16 av: Sergey Bondarenko Hur tycker du bokningshanteringen sköttes? Andra kommentarer om hotellet: We were there second time. Exellent.
Hotellrecension skriven 2009-09-22 av: James Kevin Drolet Hur tycker du bokningshanteringen sköttes? straightforward & efficient Andra kommentarer om hotellet: A short walk to Kata Beach. Not for the physically challenged especially if your room is on the upper floors though electric carts will drive you if requested. Room very comfortable & nice view of ocean & townsite below. My room at times had a bunch of tiny ants. Free wireless internet, good speed. Staff very friendly & helpful though some of them their English is weak. Decent breakfast as well.
Hotellrecension skriven 2009-08-07 av: Craig Hammond Hur tycker du bokningshanteringen sköttes? Andra kommentarer om hotellet: I read the remarks about your hotel on blogs and comments on the web before we came. They are concurrent with many hotels in thailand. I decided due to the cheap room prices and great look and location of the grand hillside that i would try it myself. \r\n15 years in 5 star hotels has given me ample amount of understanding of the product and customer service. Without experiencing the problems others found with your hotel I saw from the moment i entered and was dealt with by the front desk staff , how true peoples situations could be. \r\nThere is a lead front desk agent at grand hillside who needs to learn the simple lessons of customer service and the \ guest is always right\ . Her attitude leaves alot to be desired. Her approach is rough around the edges and arrogant. Her english language is not a problem, she understands fully , but pretends not to! I forgot her name but she is everyones supervisor. \r\nI asked her to check if the top level pool access rooms were available for a certain date so i could upgrade my room and move to it. we were booked for 4 nights in a jacuzzi room but wanted a pool access room. She looked in her reservations but while doing so she gave me attitude that she doesnt think so and \ probably not\ .I asked her to look for a certain date and in any reservation system one can see what rooms are taken and what are vacant. Its easy, and its custmoer service. I asked if she could reserve the room for me as i was already in the hotel and wanted to take the better room and upgrade. her first answer was that \ its more money!\ and \ I cant book it for you\ ....??????\r\n\r\nI have been 15 years in the 5 star hotel business, the customer service skills of the front desk reception area is seriously lacking. The supervisors ignorance and attitude has rubbed off and been passed onto her staff as they all gave attitude! They are wront to give guests attitude, even if you disagree with the guest, they are paying the bill and your wages, back offf and learn customer skills! \r\nI deliberately never gave my credit card to your staff because i did not trust they way they treat guests. i was not going to be over charged for anything or accused of anything so kept my card in my pocket and booked through an agent! Money was not the problem, dustrust is.\r\n\r\nYour hotel is good looking, clean and classy looking. More attention needs to be focused on cleaning, upkeep and painting the building. The rooms are great, the club car staff are great, i tipped them well.Always miling and always helpful.\r\nThe breakfast \ hall\ needs improvement, you cannot have a hotel with a restaurant that has chaffing dishes around the outside walls. It feels like you forgot people need to eat in the hotel. Chaffing dishes are not good for holding food for more than 4 hours, it is world health food regulation and I saw that not happening. The service staff on the restaurant floor need to also smile and be more interactive instead of standing 5 or 6 people with the chef chatting away when service is needed on the floor, i understand they get service charges in your hotel, it is only being given by the club car staff and room housekeeping, not the restaurant or front desk. Service charge is for service, its not part of a wage system especially when you dont give the service!\r\n\r\nI will return, but please improve customer service and have less arrogance and attitude on the front desk area.
Hotellrecension skriven 2009-08-18 av: Lynette Beasley Hur tycker du bokningshanteringen sköttes? Excellent hotel. Our rooms at the top of the hotel were spacious, clean and the views stunning..Not to mention the pool Andra kommentarer om hotellet:
Hotellrecension skriven 2009-07-20 av: Mr. Karsten Boehme Hur tycker du bokningshanteringen sköttes? Super, no problems, great service Andra kommentarer om hotellet: I stayed with my girlfriend in this new hotel from July 7th until 11th. Super modern and stylish accomodation. Just a few meters to the beach. Great view. Good breakfast. Friendly stuff. Was a pleasent stay. With this resort you make no mistake. High standard in the room. Would stay there agaein, if I would come back to Kata Beach. We stayes in a room with pool-access. After hours staying on the beach it is a pleasure to come back to your room and jump into the pool. And many good restaurants just arount the corner. Perfekt Location for a nice stay at Kata Beach.
Hotellrecension skriven 2009-08-15 av: Kjetil Christophersen Hur tycker du bokningshanteringen sköttes? Good service, but response is a little bit slow. Andra kommentarer om hotellet: We stayed at Sugar Palm Grand Hillside for 6 nights. Location and view from our room was exceptional. Layout of room was good, but the combination of bare concrete floors and poor cleaning made the room and balcony feel very dirty. Especially in bathroom. One day we also received dirty towels from housekeeping. Service at front desk was less than expected, and made us feel unwelcome, both at check in, and whenever we had a question or a request. Even if we loved the location, and the low season price was very affordable , we will never stay there again.
Hotellrecension skriven 2009-07-17 av: khun Bongkod Mahanukul Hur tycker du bokningshanteringen sköttes? It s OK. The price is OK. Andra kommentarer om hotellet: Very Nice Hotel. The great view on the hill and beautiful swimming pool. And very nice staffs
Hotellrecension skriven 2009-07-03 av: John Haggerty Hur tycker du bokningshanteringen sköttes? Outstanding as always Andra kommentarer om hotellet: I originally booked this hotel for one week. After one day, I immediately booked it for another two weeks - 75% of my trip to Phuket. I was thoroughly impressed with this hotel - from the rooms to the staff - it was a thoroughly enjoyable stay. The pool access rooms are great. Most open to a pool that is shared by only two or three other rooms. This means the pool is a little small, but if it is privacy you are looking for, you can do little better than this for the cost (you can always pay $1000/night for your own pool). For longer swims you can always do to the larger pool. The rooms have an art gallery look (cement with wood and recessed lighting everywhere). The flat screen wall-mounted TV comes with a DVD player. There is free wifi in every rooom (and quite fast for Thailand). The bed is awesome and there is a mice glass desk to work on if that s your thing. There is a steama and sauna if you ever feel the need to escape the weather :) I hear a fitness room is on the way, but for now you can always use the one in their sister hotel down the hotel. It is a bit of a walk up to your room - especially if it is at the very top of the hill - but you can always request a golf cart to take you up. If you get a jacuzzi room, they are located only on the top floors (most with a great view of Kata beach)and they are on the balcony (which is kind of neat). This is great to view the sunset while snuggling into some bubbles (however, not enough room for two unfortunately). Other rooms have a huge bathtub just enough for two average sized people. The staff were very helpful and accommodating (they allowed me to alter my bookings somewhat to suit my wife). Make sure to use the booking service located in the lobby - she is a great help in deciding what to do other than sit on the beach). Overall, I highly recommend this hotel. Amazing value compared to other hotels (in any season). I will definitely be booking here when visiting Phuket.
Hotellrecension skriven 2009-05-31 av: Peerachet Ruangchanmongkol Hur tycker du bokningshanteringen sköttes? very good Andra kommentarer om hotellet: good hotels and service
Hotellrecension skriven 2009-04-08 av: Richard Koch Hur tycker du bokningshanteringen sköttes? Worked like a charm! Andra kommentarer om hotellet: Fabulous place to stay - lovely decor and small cascading pools. Breakfast was good! Well located to walk to beach & shopping. They do not offer resaurant lunch & dinner but have a very cheap dine in menu - similar in price to local eating houses. Good food is available right across the lane from the entrance lobby. Massage prices are high compared to local operators down the street. If you can get a good off-peak price for your room, stay here. No so good for the elderly as there are many stairs!
Hotellrecension skriven 2009-04-08 av: Katarina Radojkovic Hur tycker du bokningshanteringen sköttes? Andra kommentarer om hotellet: Best hotell ever...fresh rooms, great pool an comfort bed....everything was perfect!!!
Hotellrecension skriven 2009-02-14 av: Mr Murray Anderson Hur tycker du bokningshanteringen sköttes? No problems at all. Andra kommentarer om hotellet: It certainly is a climb up the the higher rooms in this resort. Possibly good to walk off all that Thai food! Golf buggies are available but you ll have to tip and the ride is an experience in itself. We had a pool access room and it was good to jump in after the climb. The place is new as yet and finishings of bare concrete and painted concrete have a rustic feel. The bed and linen was better than other hotels - very comfy! Staff were good but charged higher than usual if they arranged taxis. Breakfast was good. Free internet is slow, but ok for checking mail. Beach and many shops and restaurants not far away. Pity there s no way through the back of the resort to Kata Noi (best beach - quiet). Kata beach was very busy (jan - Feb) including the beach and streets. The Sugar Palm Resort & Spa is a cheaper and more level alternative, though this hotel was a little more up market.
* Sugar Palm Grand Hillside har genomgått våra kvalitétskrav
Att skicka boknings förfrågan till hotellet Sugar Palm Grand Hillside kostar ingenting. Du skickar med fördel förfrågningar till flera hotell samtidigt för att kunna jämföra, endast den bokningen du väljer att betala deposition för blir giltlig
Betalning sker via krypterad och säker anslutning till bokningscentralen och vår betalpartner Thawte, aldrig via mail till hotellen
Priser som visas för hotell i thailand är alltid per rum/bungalow och inte per person som det normalt är i europa. Man slår alltså ut priset på de som ska bo på rummet/bungalowen. Vill ni ha extrasäng skriver ni det i kommentarfältet då ni fyller i bokningsförfrågan.
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